Universell SMM Package
Please complete this survey before starting the Monthly Universell SMM Package. Your responses will help us better understand your needs, preferences, and goals to tailor our services for maximum impact.
Full Name
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Phone Number
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Email
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Survey Questions
What are your primary business goals for the next 3-6 months?
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Increase sales
Enhance customer engagement
Improve brand awareness
Build customer loyalty
Other
What challenges are you currently facing in managing your social media or customer engagement?
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Type a question
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Yes
No
Which social media platforms does your business actively use?
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Facebook
Instagram
LinkedIn
Twitter/X
TikTok
Other
What tone or style best represents your brand on social media?
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Professional
Friendly and casual
Inspirational
Are there specific topics, themes, or types of content you’d like us to focus on for your posts?
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Promotions and offers
Customer testimonials
Behind-the-scenes content
Educational or how-to content
Industry news or updates
Other
Do you have a specific audience or customer segment you want to target with email campaigns?
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Yes
No
What type of content would you like us to include in the email campaigns?
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Business updates
Promotions or special offers
Product/service information
Event announcements
Other
Do you have any specific promotions or messages you’d like us to prioritize in the next month?
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Do you already have a loyalty program in place?
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Yes
No
What type of loyalty program would best suit your business?
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Points-based rewards
Discounts for repeat purchases
Birthday rewards
Other
Are there any specific guidelines, branding elements, or materials we should follow (e.g., logo, branded colours)?
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I prefer to be hands-off; you handle everything.
I’d like regular updates and to be consulted on key decisions.
I want to be involved in creating or approving content.
Are there any specific guidelines, branding elements, or materials we should follow (e.g., logo, colors)?tion
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Adding an organisation logo:
File Type: .png or jpg.
File Size: Smaller than 256KB. Image Dimensions: Less than 300 x 150 pixels.
Upload the Logo
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Do you have any upcoming events, launches, or campaigns that we should prepare for?
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Are there any competitors or brands whose marketing strategies you admire and want to emulate?
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Do you have any additional expectations or requirements for this service?
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